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customer service

Replay of Mastering The Game Q & A with GDL Entertainment
2 Mar 2015

Replay of Mastering The Game Q & A with GDL Entertainment

by Jon | posted in: Leadership, Life | 0

Special thanks to Chris Hatala of GDL Entertainment for having me on his show – he asks some really great questions as we dig into content from Mastering The Game: What Video Games Can Teach Us About Success In Life … Continued

book, customer service, event, GDL, google, hangout, interview, mastering the game, metal gear solid, q & A, Street Fighter 2, video
What Final Fantasy Tactics Teaches Us About Leading Teams
12 Jan 2015

What Final Fantasy Tactics Teaches Us About Leading Teams

by Jon | posted in: Leadership | 2

Teams are an essential part of success in organizations, large and small. Are you a manager leading a team of 9 or less employees? I know exactly how challenging it can be to build and maintain a team this size. … Continued

customer service, final fantasy tactics, growth, leadership, safety, strategy, teams
Metal Gear Solid Customer Service Training With CQC
8 Sep 2014

Metal Gear Solid Customer Service Training With CQC

by Jon | posted in: Uncategorized | 0

Customer Service jobs can be very challenging, but that is usually due to just a few customers. I have spent several years working in the hospitality industry. I have worked as a waiter and expeditor in a fine dining restaurant, … Continued

CQC, customer service, metal gear solid, naked snake, solid snake, Verbal Judo

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